CUSTOM TATTOOING - Cancellation Policy
I understand that sometimes a cancellation is unavoidable and most of them are for valid, and usually unpredictable reasons. Introducing a cancellation policy ensures that I, personally, am safeguarded against any time and monetary loses. Therefore please respect the Cancellation Policy below:
To secure a tattoo appointment date, I ask all clients to provide a deposit towards the tattoo cost, which is then deducted from the final amount owing on the day of your tattoo session.
If you need to cancel your appointment your deposit will NOT be refunded; therefore please please ensure you are 100% committed to getting a tattoo and you are available for the tattoo date before booking your tattoo to avoid any potential disappointments. I would very much appreciate the respect in giving me plenty of notice if you wish to cancel your appointment.
Rescheduling your appointment:
If you wish to reschedule your appointment date, your deposit will be lost and a new deposit will be required to book you back in for another date. I consider myself a fair person and will give consideration for the reschedule, however, please understand that any rescheduling increases my workload and a potential loss of earnings for me as it is often difficult to fill the space last minute, so by introducing this rule, I hope to reduce the number of, what I consider, unnecessary and time-wasting rescheduling.
NOTE: If you wish to re-schedule your appointment, expect to wait at least 8-10 weeks for a next available appointment date. I am usually fully booked 3-4 months in advance and cannot magic free space in a full diary, therefore your understanding and patience in re-scheduling would be very much appreciated.
Clients with Multiple Sessions booked:
For clients who require multiple tattoo sessions and we schedule several appointment dates throughout the year, I will now be introducing a £50 non-refundable deposit for each date booked in. I fully appreciate it is difficult to know your exact availability in future months, and I consider myself to be very flexible and reasonable with those dates, HOWEVER please understand....over half my clients are multiple session bookings, and if several of you cancel in a month (which has happened in the past), it dramatically increases my workload and messes me up financially. I like to be very accommodating and supportive towards my super-enthusiastic-dedicated-tattoo-addict clients so I thank you for your understanding and I hope this helps to address and alleviate any en-masse cancellations and it's consequences in future xx
I do not 'exchange' appointment dates with other clients, or other designs
Neither do I 'wait and see how you feel on the day'
...and I definitely do not work my days off to book you back in sooner!
Thank you very much for your understanding folks and appreciating my more formal tone, any questions, please do get in touch xx
I want to briefly explain why it is necessary for a deposit to be requested to secure your appointment date and why all deposits are non-refundable. Whilst the majority of clients are lovely and understand and accept the reasons for a deposit, alas, there are a few folk out there who believe that it is a nice ‘quick-n-easy-buck-in-the-back-pocket’ bonus if I unexpectedly get a day off due to a cancellation. Let me assure you, it is not!
A deposit is a safeguard against the loses incurred as a result of a cancellation. I’ll make that a little easier to understand.... when a client wants to book in with me, I have to ensure that I am fully stocked with all the supplies, products, studio utilities, insurances and regulations that enable me to create and administer a tattoo for you in a safe, sterile and comfortable environment. Irrelevant of the size, style and complexity of the tattoo design there is a minimum cost of opening my studio for the day and producing a tattoo, and all those things I pay for in advance of your appointment. The deposit helps me to cover the costs of all the necessary supplies for your tattoo, before your appointment.
In summary, all bookings will require a non-refundable deposit to secure your appointment date. Thank you xx